Terms of Service

01Acceptance of Terms

• Synksha ("Service") use karke aap in Terms se agree karte hain.
• Agar agree nahi hai toh Service use mat karo.
• Hum kabhi bhi Terms update kar sakte hain — email se notify karenge.

02Not a Substitute for Professional Advice

Synksha informational aur companionship tool hai. Yeh replace nahi karta:

• Licensed medical ya mental health professionals.
• Qualified legal counsel ya advocate.
• Certified financial advisors.
• Professional astrologers.
• Emergency mein: iCall (9152987821), Vandrevala Foundation (1860-2662-345), ya local emergency services.

03Eligibility

• Aapki umar kam se kam 13 saal honi chahiye.
• Service use karke aap confirm karte hain ki aap eligible hain.
• 13 saal se kam ke bacchon ke accounts delete kar diye jaayenge.

04Plans & Payments

• Mitri (Free): 3 AI messages/day. No payment required.
• Saathi (₹149/month): unlimited AI messages, all features.
• Parivar (₹299/month): unlimited messages, 5 family members, priority AI.
• Payments Razorpay se process hote hain. Card numbers ya UPI hum store nahi karte.
• Refunds: 24 ghante ke andar, agar 10 se kam messages use kiye hain. Email karo: mynkdac@gmail.com.

05Acceptable Use

• Service ka use harassment, threats, ya harm ke liye nahi hoga.
• Rate limits ya access controls bypass karne ki koshish mat karo.
• Automated tools se API abuse nahi karoge.
• Account credentials share nahi karoge.
• Indian law ke under koi bhi unlawful use allowed nahi hai.

06User Content

• Aapki conversations aur data aapke hain.
• Service provide karne ke liye hum limited license lete hain — bas itna.
• Hum aapke conversations AI training ke liye use nahi karte.

07Availability

• High availability ke liye koshish karte hain, lekin 100% uptime guarantee nahi hai.
• Features reasonable notice ke saath modify ya discontinue ho sakte hain.
• Planned maintenance ke liye email ya in-app notice denge.

08Limitation of Liability

• Maximum extent permitted by law — Synksha indirect ya consequential damages ke liye liable nahi hai.
• Total liability aapke 3-month payments se zyada nahi hogi.
• Synksha ki AI responses informational hain — professional decisions ke liye experts se milein.

09Governing Law

• Yeh Terms Indian law ke under governed hain.
• Disputes Indian courts ke jurisdiction mein aayenge.

10Contact

• Terms se related sawal ke liye: mynkdac@gmail.com
• Abuse reports ya account issues ke liye bhi yahi email use karein.